Policies
Appointment Policies - Agreements and Disclaimers for Coaching Sessions
1. Commitment to the Process
By purchasing an offering with us, you are committing to your personal growth and transformation. We are honored to walk alongside you and ask that you approach each session with openness and intention.
2. Session Scheduling
You are responsible for booking your sessions via our online calendar at time of purchase, or you can contact us directly at admin@inspiredbeyond.com if you are not finding a time that works for you. We will do what we can to accommodate your schedule.
3. Rescheduling or Changing a Session
The session you book starts well before we meet together on Zoom. Jeff and Christine generally take one hour devoted to preparing for our session with you. With this in mind…
• We request a minimum of 24 hours’ notice to reschedule a session.
• Missed sessions or last-minute cancellations (less than 24 hours) may be forfeited unless due to emergency or prior agreement.
• If you want to change the type of session you booked in for a different one, no problem. Please reach out to us by email a minimum of 7 days before your scheduled session and we can work with you to change the type of session.
4. Cancellation Policies
If you decide to cancel a session and choose not to reschedule, here is our policy:
For all individually booked sessions:
• Any one to one session cancellation at least 7 days before your scheduled session is entitled to a full refund less approximately 5% for any credit card fees.
• If you cancel 3 to 6 days before your scheduled session, you are entitled to a 50% refund less approximately 5% credit card fees.
• If you cancel 2 days or less before your scheduled session, you will forfeit any refund for your session.
5. Confidentiality
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All sessions are held in strict confidence. We are committed to creating a safe, respectful, and judgment-free space.
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Your personal information will never be shared without your explicit consent, unless required by law.
6. Scope of Coaching
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Coaching is a collaborative and empowering process. It is not therapy, counseling, or a substitute for mental health care.
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We are here to support your growth, insight, and sovereignty — but you remain responsible for your own decisions and outcomes.
7. Results Disclaimer
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Results vary from person to person, and we cannot guarantee specific outcomes. Your willingness to engage with the process plays a key role in your experience.
Privacy Policies and Terms and Conditions
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose visitors' personal information?
Our website platform allows us to sell our products and services to you. Your data may be stored through the platform's data storage, databases and the general platform applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by the platform and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
We do not track or sell our visitors information. However, we do reserve the right to use third-party services, such as Google Analytics in the future or basic analytics so that we can better serve you.
How can site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.
Step into a more empowered version of yourself